Shipping and Refunds

Shipping

Pawsome D’lites is not responsible for lost or stolen packages. If your package tracking number says “DELIVERED”, but you think your package might have been stolen or lost, please contact the carrier directly and submit a claim for your order.

All of our orders ship usually within two to three days of purchase.

At the moment we’re NOT shipping international.

We do offer shipping in 49 states in the UNITED STATES. Almost all of our products are shippable, with the exception of our Birthday Cakes and Jello Shots.

Orders will be delivered between 5-7 business days after purchase.

Refunds

Since we bake everything fresh and our products are perishable, we have a NO REFUND policy. We bake everything based on orders placed, but of course if there’s anything wrong with yours, please let us know and we’ll make it right.

If you placed an order for pick up or delivery and it wasn’t collected on the selected pick up date and time, unfortunately we’ll have to discard it.

Thanks for your understanding.